Remote Monitoring

Datamax knows the importance of keeping your network up and running. Network Monitoring by Datamax keeps an eye on your network, servers and desktops 24/7 to audit and identify any potential and real issues.

Your IT staff receives customized performance alerts automatically from our secure TechVIEW monitoring technology. They can then remediate any issues.

As an option, you can engage our certified engineers to receive these alerts and run diagnostics and remediate immediately to keep your network up and running. Issues are resolved within minutes – and your network remains up and in service.

As part of Datamax's Network Monitoring program, you’ll receive monitoring and validation of your backup processes via daily email confirmation. Backup remediation can be added to your monitoring to eliminate any intervention on your part in the daily completion of the backup process.

As an added value, you receive two hours of remediation services or onsite support every four weeks as part of your Network Monitoring program to use at your discretion.

We'll keep you informed of your network's performance with Monthly Executive Summary Reports including bandwidth usage, device performance, alert reports, and eDiscovery of hardware and software. You can add the option of a quarterly consultative review with a Network Architect or Enterprise Engineer to maximize the value of these reports.

It’s a value that may make sense to explore. Contact us or call 800.325.9299 today for more information or a demo of Network Monitoring from Datamax.