Manufacturing - Older Printers Cost Time & $$
Industry: Manufacturing
Situation: Dispensing Equipment Manufacturer – 320 employees
Challenge: Older Printers Cost Time & $$
- Needed to replace older printers and MFPs with more efficient models
- Older expensive technology caused problems - print jobs took too long to print and printers broke down too often.
- Customer did not understand their true printing costs, and
- Upon analysis, they found that they were overpaying.
- IT was responsible for printer problems
- With older fleet of devices, and time required to fix fleet pulled IT staff from other more important IT tasks which were being delayed.
- Customer did not understand their true printing costs, and
- Older expensive technology caused problems - print jobs took too long to print and printers broke down too often.
Solution: Sixteen (16) Lexmark MFPS, IR 5075, Four (4) IR 3025s, IR 5055, IR 4080, Universal Send
- Scanning via USend enabled customer to digitize hard copy documents and distribute them throughout the organization much more efficiently including remote locations.
- Print jobs were completed faster which allowed financial information to be processed faster.
- Document workflow was improved using Universal Send allowing staff to complete tasks more efficiently - and less paperwork will be lost or misplaced.
Results: Happier IT and Office Staff
- Savings of $200 per month in service and supply costs.
- Saved money and time on printer-related issues, and improved document workflow technology by utilizing improved print and scan technologies.
- Saved IT staff time due to decreased downtime and the addition of access to the Datamax OnCall Help Desk.
