Financial Services - Need for better technology management & infrastructure planning

80 employees; 6 locations; 125 devices

The Challenge

This financial institution, locally owned for almost a century, continues today to provide financial support to their community.  The key to their success is by gaining the trust of the community and ensuring their customers financial safety and security.

Upon working with our Smart IT consultants, the bank was surprised to find out their technology resources were working against them.  The potential detrimental issues uncovered were:

  • Lack of asset management
  • Poor infrastructure planning
  • Lack of overall infrastructure management

The impact of these issues were:

  • Decreased productivity due to older equipment
  • Poor network performance

The Process

Upon completion of a detailed network assessment, the Professional Services group recommended and provided the following solutions:

  • Replaced the server infrastructure
  • Documented the assets within the facilities

The Results

The implementation of our solution allowed this financial institution to:

  • Control costs
  • Planned infrastructure
  • Improved production
  • Developed IT strategy to meet technology needs and regulatory requirements.

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