Financial Services - Courier Costs Through the Roof
Industry: Financial Services
Situation: Large Regional Credit Union – 220 of employees
Challenge: Courier Costs Through the Roof
- Wanted to replace current b/w standalone with a new device with print and scan capabilities.
- Had no scan to folder or email capabilities.
- Wanted eliminate hard copy paper workflow to save storage space and eliminate excessive copying.
- Mortgage application documents need to be transferred between bank branches and other locations.
- They needed to find a better way to transfer these documents between the locations and try to reduce the courier costs.
- Mortgage application documents are copied and then sent via courier to branches and other offices which is expensive and time-consuming.
- If they do not improve upon their mortgage processing workflow, they could lose business to other financial institutions.
Solution: ImageRunner 5050 and Ecopy Share Scan
- Office staff now process mortgage documents 25% faster.
- Documents are distributed immediately and sent directly to the intended recipient resulting in lower cost mortgage processing.
Results: Courier Costs Hit the Road
- Improved Mortgage document workflow and increased office productivity of 25% using the Datamax Solution.
- Savings of $4,000 per month by reducing courier costs through scanning and emailing documents – totaling $48,000 savings per year in reduced courier costs.
