Contact Us

For Equipment Service, Training, Troubleshooting and Technician Dispatch, Contact the OnCall Help Desk:

For Computer Hardware, Connectivity and Network Support, Contact the OnCall Help Desk:

For Parts, Supplies, Meters, Billing and Customer Service:

To Order Supplies and Parts, Report Meters for your Non-networked Devices, and track your device or fleet performance, log in to OnTrac Customer Portal. 

To sign up for OnTrac today, contact Datamax Customer Service at 800-325-9335 or customerservice@dmxsys.com.

Contracted Supplies (e.g., Toner Fulfillment or Staples):

Non-contracted Supplies and Paper:

Meter Readings, Billing Questions and Customer Support:

To contact us online, use the following Contact Us form and we'll be happy to follow up on your request. Thank you!

Your Datamax Team